Category - Non Fiction / Self Help

Format - Hardcover

Condition - Good

Listed - 2 years ago

Views - 4

Ships From - Louisiana

Est. Publication Date - Jan 2003

The One Minute Apology: A Powerful Way to Make Things Better

Publisher Description

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margr...