Product Details

Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Good

Listed - 3 months ago

Ships From - Texas

Est. Publication Date - Oct 2012

Overview

Crafting the Customer Experience for People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand

ISBN: 9781118360729

Publisher Description

Deliver a better business experience, for every kind of customer A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to...

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